Market size
Restaurant tech is a growing segment in the US and Europe, and online ordering and delivery keep taking a larger share of restaurant sales
Industry
Restaurant App and Software Development
Delivery apps, QR menus and loyalty programs for restaurants and chains. Integration with your POS and online payments. Ordering bot from $1,900.
First step: a chatbot for orders and reservations, from $1,900 in 2 weeks. A delivery app from $11,900.
Key industry metric
15–30%
of every delivery platform order goes to commission. Your own app cuts that to 2–3%
Market data: why we took on this niche
What to know about Restaurants & Hospitality
Delivery has become a big share of restaurant sales in the US and Europe, and a large part of it flows through third-party platforms (DoorDash, Uber Eats, Deliveroo, Just Eat) that take 15–30% of each order. Few independent restaurants and small chains have an app of their own.
We build the digital infrastructure for restaurants and chains: mobile apps with ordering and delivery, loyalty programs with push notifications, QR menus for ordering at the table. We integrate with your POS (Square, Toast, Clover, Lightspeed): your system stays the same but gains new capabilities.
A typical project, a restaurant app with delivery, launches in 2–4 months. It pays for itself in 3–6 months through commission savings and more repeat orders from the loyalty program.
Context
Where the market stands
Size, digital maturity, trends and regulation: the backdrop for your business
Digital maturity
Medium. Almost every restaurant runs a POS (Square, Toast, Lightspeed), but few have an ordering app of their own
lowmediumhigh
Trends
- Restaurants launching their own delivery apps to depend less on the platforms
- QR menus and contactless service
- Loyalty programs inside the mobile app
- AI demand forecasting to optimize purchasing
- Ghost kitchens as a business model: delivery only, no dining room
Regulation
- Fiscal receipt rules: certified POS systems in several EU countries (Germany, France, Italy), sales tax reporting in the US
- Food traceability: the FDA's FSMA 204 rule in the US, traceability under the EU General Food Law
- Allergen and nutrition information: the EU's 14-allergen rule, FDA calorie labeling for chains with 20+ locations
- HACCP food safety: required for food businesses in the EU; in the US, state health codes based on the FDA Food Code
Sound familiar?
Industry pains we take away
If you recognize even one, we have something to talk about.
Our approach
Restaurants & Hospitality: what we implement
Key areas with a clear budget, timeline and outcome. The catalog below breaks down each one.
15–30%
Of platform commission stays with you
+25%
Average ticket in the loyalty program (Vashi Lyudi case)
50,000+
Members in 6 months with no paid ads (same case)
2weeks
To an ordering and reservation bot
We don't have a case study in your exact niche yet
And we'll say so plainly instead of passing off another industry as yours. Technically, your task is already solved in a neighboring niche: bookings, reminders, customer retention and lead handling work the same way. You can test us on your own task for free, before any contract.
50,000+
Telegram loyalty service with gamification
Members in 6 months without paid installs, just QR codes at checkouts and on receipts.
Project breakdown75%
AI guest communications bot for apartment management
Share of questions handled without a human. The median reply takes 2 minutes instead of 41.
Project breakdownWe work through your industry's specifics with you on a call, not through other people's case studies: 30 minutes, no obligation. In 3–5 days we build a demo on your task, using your recordings, your price list and your customers' questions.
What happens in the first two weeks
You can test us for free, before you pay a cent. It works the same way for any task in Restaurants & Hospitality.
- Day 0
A 30-minute conversation
We go through the process that hurts most and name the budget range out loud. No money changes hands at this step.
1 - Days 1–5
A working demo on your task
Not a slide deck: a clickable prototype or a live bot you can open on your phone and show your team. If you don't like it, we part ways and you keep the materials.
2 - Day 2 after the brief
A fixed quote by stage
Fixed in the contract. Not “approximately” and not “we'll clarify as we go”.
3 - Weeks 2–4
The first paid stage
You pay for a specific result. The next stage doesn't start until you've accepted the previous one.
4
- Demo before any contract or prepayment
- The quote is fixed in the contract
- Payment in stages, not all at once
- Code in your repository from day one
- 3 months of warranty after launch
- We'll tell you when you don't need it
FAQ
Frequently asked questions
The essentials about working in this industry, short and to the point
We don't sell "the whole project" up front. We sell steps, and you can stop at any of them. Each one gives you a working tool.
- A demo on your task: free, 3–5 days. A clickable prototype or a working bot before any contract or prepayment.
- Your first tool: a chatbot built around your scenario, from $1,900 in 2 weeks.
- AI chatbot for a restaurant: $3,500–8,500.
- Food delivery app: from $11,900.
- Online grocery store: from $22,900.
A full setup with every module and integration adds up to $35–90K, but you never pay it in one go: you pay in 2–4 week stages, each for a concrete result. The quote is fixed in the contract within 24 hours of our call.
For comparison: one in-house developer costs from $10,000/month with taxes, and you still have to find one.
Keep exploring
Read next
Ready to automate your restaurant?
Name one process that currently runs on people and paper. In 30 minutes we'll go through it, in 2 days you'll get a fixed quote, and in 3–5 days a working demo on your task. Free, before any contract or prepayment.
First step: a chatbot for orders and reservations, from $1,900 in 2 weeks. A delivery app from $11,900.
30 minutes · free · no obligation