March Code
Industry

Software Development for Clinics and Healthcare

Custom healthcare software: patient portals, telehealth, EHR integration via HL7 FHIR, with HIPAA and GDPR in mind. Portal from $9,900.

First step: a booking bot with reminders, from $1,900 in 2 weeks. A patient portal from $9,900.

Key industry metric

20-30%

of potential patients are lost when a clinic has no online booking and the phone line is busy

Market data: why we took on this niche
What to know about Healthcare

Most clinics in the US and Europe already run an EHR or practice management system, but the patient-facing side often lags behind: generic portals patients don't enjoy using, and links between the EHR, the lab and billing that staff still bridge by hand. Digital maturity also varies widely between European countries.

We build the digital infrastructure for private clinics, dental practices, labs and MedTech startups. We know the specifics: HL7 FHIR for health data exchange, HIPAA and GDPR requirements for health data, telehealth rules. Not “yet another EHR,” but a layer that connects your systems and opens them up to patients.

A typical project, a patient portal integrated with your EHR, launches in 3–5 months. It pays for itself in 5–10 months through more online bookings and repeat visits.

Context

Where the market stands

Size, digital maturity, trends and regulation: the backdrop for your business

Market size

Healthcare is one of the largest IT markets in the US and Europe. Digital health keeps growing, telehealth went mainstream after 2020, and private clinics, dental groups and labs keep investing in patient-facing software.

Digital maturity

Medium: most clinics run an EHR, but integrations are weak, the patient experience lags behind, and AI diagnostics is still at the early-adoption stage

lowmediumhigh
Trends
  • Telemedicine: online consultations, remote monitoring of chronic conditions
  • AI in diagnostics: analysis of X-rays, CT and MRI scans
  • Patient portals: booking, lab results, visit history
  • Electronic health records with data exchange between clinics
  • Interoperability mandates: FHIR-based patient data access in the US, the European Health Data Space in the EU
Regulation
  • HIPAA in the US: privacy and security rules for protected health information (PHI)
  • GDPR in Europe: health data is a special category with stricter processing rules
  • Interoperability: patient access to data through standard APIs under the US 21st Century Cures Act, and the European Health Data Space in the EU
  • Telehealth rules: in the US, clinicians generally need a license in the patient's state; rules for remote consultations vary by country in Europe
  • Medical device rules for diagnostic AI: FDA oversight in the US, CE marking under the EU MDR
Sound familiar?

Industry pains we take away

If you recognize even one, we have something to talk about.

01

Patients can't book online or see their own data

A patient wants to book an appointment, calls, and the line is busy (at peak hours 30–50% of calls go unanswered). Lab results come only in person or by email after 3–5 days. The treatment history is scattered across paper charts in different branches. The clinic loses 20–30% of potential patients, and the call center needs 3–5 operators just for bookings.
What we do

A patient portal: 24/7 online booking, lab results with push notifications, visit history, chat with the doctor

02

Your EHR isn't connected to your other systems

The clinic uses an EHR for scheduling, accounting software for the books, a separate program for the lab and Excel for marketing. Data is entered into each system by hand. During a visit the doctor can't see lab results without opening a separate program. Double entry eats 15–20% of working time. Billing errors add up to 5–10% of revenue.
What we do

An integration platform: EHR, accounting, lab and patient portal connected via API

03

No telemedicine, so you lose patients

A patient with a chronic condition lives 60 miles (100 km) from the clinic. A follow-up visit costs them a whole day. They skip visits, and their condition gets worse. 30–40% of patients miss follow-up visits because of travel, and the clinic loses 20–30% of its follow-up revenue.
What we do

A telemedicine platform: video consultations, document sharing, e-prescriptions, privacy-first security

04

Marketing in the dark: no patient analytics

The clinic spends a serious sum on advertising every month. Nobody knows which channel brings in paying patients. The cost of acquiring a patient isn't calculated, and LTV isn't tracked. 30–50% of the ad budget is wasted.
What we do

A healthcare CRM: end-to-end attribution, segmentation, automated communication sequences, ROI for every channel

Our approach

Healthcare: what we implement

Key areas with a clear budget, timeline and outcome. The catalog below breaks down each one.

Patient portal

A web portal and mobile app: 24/7 online booking, lab results with push notifications, the full history of visits and prescriptions, e-prescriptions, chat with the doctor, online payments. Integrates with the clinic's EHR via HL7 FHIR.
50%+ of patients book onlineCall center workload -40%Repeat visits +25%
Budget
from $9,900
Timeline
from 12 weeks
More about the service

Telemedicine platform

Encrypted video consultations, sharing of medical documents and images, e-prescriptions, integration with the schedule and the EHR. Built with HIPAA and GDPR requirements in mind. An admin dashboard with consultation analytics.
Reach among remote patients +40%Repeat visits +30%Revenue per patient +15%
Budget
from $19,900
Timeline
from 12 weeks
More about the service

EHR + accounting + lab integration

One connected ecosystem: automatic data exchange between the EHR, accounting and the lab information system. Lab results flow into the EHR and the patient portal automatically. Zero manual entry errors.
Double data entry -90%Billing errors -80%Results delivered 3x faster
Budget
from $14,900
Timeline
from 8 weeks
More about the service

AI diagnostic assistant

A neural network that analyzes X-rays, CT and MRI scans: automatic annotation, highlighted pathologies, a second opinion for the doctor. It trains on the clinic's data and keeps getting more accurate.
Accuracy validated on your clinic's own imagesImage analysis time -80%Missed pathologies -70%
Budget
from $14,900
Timeline
from 16 weeks
More about the service
40-60%

Bookings made through the portal, not the front desk

+20-35%

Repeat visits thanks to automatic reminders

75%

Questions closed by the AI assistant (our AI Guest case)

6weeks

To launch a portal with online booking

We don't have a case study in your exact niche yet

And we'll say so plainly instead of passing off another industry as yours. Technically, your task is already solved in a neighboring niche: bookings, reminders, customer retention and lead handling work the same way. You can test us on your own task for free, before any contract.

75%

AI guest communications bot for apartment management

Share of questions handled without a human. The median reply takes 2 minutes instead of 41.

Project breakdown

50,000+

Telegram loyalty service with gamification

Members in 6 months without paid installs, just QR codes at checkouts and on receipts.

Project breakdown

We work through your industry's specifics with you on a call, not through other people's case studies: 30 minutes, no obligation. In 3–5 days we build a demo on your task, using your recordings, your price list and your customers' questions.

What happens in the first two weeks

You can test us for free, before you pay a cent. It works the same way for any task in Healthcare.

  1. Day 0

    A 30-minute conversation

    We go through the process that hurts most and name the budget range out loud. No money changes hands at this step.

    1
  2. Days 1–5

    A working demo on your task

    Not a slide deck: a clickable prototype or a live bot you can open on your phone and show your team. If you don't like it, we part ways and you keep the materials.

    2
  3. Day 2 after the brief

    A fixed quote by stage

    Fixed in the contract. Not “approximately” and not “we'll clarify as we go”.

    3
  4. Weeks 2–4

    The first paid stage

    You pay for a specific result. The next stage doesn't start until you've accepted the previous one.

    4
  • Demo before any contract or prepayment
  • The quote is fixed in the contract
  • Payment in stages, not all at once
  • Code in your repository from day one
  • 3 months of warranty after launch
  • We'll tell you when you don't need it
FAQ

Frequently asked questions

The essentials about working in this industry, short and to the point

An EHR is a system for clinic staff: doctors, the front desk, billing. A patient portal is an interface for patients. They do different jobs:

  • EHR: doctors' schedules, medical records, visit notes, finances
  • Patient portal: patients book appointments themselves, see their lab results, message their doctor and pay for services

The portal doesn't replace your EHR, it sits on top of it. We integrate with your EHR or practice management system through its API or HL7 FHIR. Data syncs automatically, so patients always see current information.

Ready to automate your clinic?

Name one process that currently runs on people and paper. In 30 minutes we'll go through it, in 2 days you'll get a fixed quote, and in 3–5 days a working demo on your task. Free, before any contract or prepayment.

First step: a booking bot with reminders, from $1,900 in 2 weeks. A patient portal from $9,900.

A clickable customer portal prototype in 5 days, free

Customer portal from $4,900, prototype free

Prices are indicative and not a binding offer.

We build an interactive prototype of up to 5 key screens of your customer account, portal or dashboard. Judge the solution before any contract or prepayment.

Step 1 of 2 · Task

30 minutes · free · no obligation